Description
Cooling Comfort. Targeted LED Care. Smarter At-Home Skincare.
Bring advanced skincare into your daily routine with the Shark CryoGlow FW312UKPK Under Eye Cooling & LED Repair Mask in Pink. Designed to combine soothing under-eye cooling with multi-mode LED light therapy, CryoGlow offers a convenient way to target several skincare concerns from one wearable device.
Four dedicated modes give you the flexibility to tailor each session to your needs, with options for Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance. This makes the mask a versatile choice for anyone looking to refresh tired-looking eyes while also supporting a broader skincare routine focused on visible ageing, blemishes and ongoing maintenance.
Comfort is built into the design, with adjustable straps, forehead and temple cushioning and integrated silicone eye shields helping the mask sit securely during use. The included LCD remote makes it easy to select and control treatments, while the rechargeable battery provides up to 138 minutes of use between charges.
Finished in a stylish Pink colourway, the Shark CryoGlow FW312UKPK combines practical home skincare with a premium, modern look.
Key Features
- Under-Eye Cooling Technology
- 4 Dedicated Skincare Modes
- Under-Eye Cooling Mode
- Age Support Mode
- Blemish Care Mode
- Skin Maintenance Mode
- Multi-Mode LED Light Therapy
- Designed to Refresh Tired-Looking Eyes
- Adjustable Straps for a Secure Fit
- Forehead & Temple Cushioning
- Integrated Silicone Eye Shields
- Remote Control with LCD Screen
- Optional Clip-On Chill Pads Included
- Rechargeable Battery
- Up to 138 Minutes Battery Life
- Approx. 3-Hour Charge Time
- USB-C Charging
- Pink Finish
- Up to 2 Year Guarantee*
*1 year guarantee plus an additional 1 year warranty when registered, subject to Shark's applicable terms.
Targeted Under-Eye Cooling
The built-in cooling system is designed to focus on the under-eye area, providing a refreshing sensation that fits easily into morning or evening skincare routines.
- Targets the under-eye area
- Provides cooling comfort
- Ideal for tired-looking eyes
- Easy to incorporate into a regular routine
Four Dedicated Treatment Modes
Instead of offering just one function, CryoGlow gives you four treatment modes so you can adapt your routine to different skincare priorities.
- Under-Eye Cooling – Delivers targeted cooling around the eye area.
- Age Support – Designed for routines focused on visible signs of ageing.
- Blemish Care – Intended for blemish-focused skincare.
- Skin Maintenance – Supports ongoing general skin care and upkeep.
Integrated LED Light Therapy
The mask uses LED light technology across its different modes to support targeted facial skincare.
- Multiple LED treatment options
- Hands-free facial coverage
- Designed for regular home use
- Supports a variety of skincare goals
Comfortable Adjustable Design
The CryoGlow is designed for secure and comfortable wear throughout each session.
- Adjustable head straps
- Forehead cushioning
- Temple cushioning
- Designed to suit different face shapes
- Secure fit while in use
Integrated Silicone Eye Shields
Silicone eye shields are built into the mask to help protect the eye area while LED treatments are running.
- Integrated into the mask
- Designed for comfortable use
- Helps shield the eyes from direct LED light
- No separate goggles to hold in place
Optional Clip-On Chill Pads
The included chill pads add extra flexibility when using the cooling functionality.
- Clip-on design
- Designed for targeted cooling
- Easy to attach and remove
- Included in the box
LCD Remote Control
The supplied remote control features an LCD screen, giving you a simple and clear way to manage your treatment settings.
- Easy mode selection
- Clear LCD display
- Convenient session control
- Simple everyday operation
Rechargeable Cordless Use
Once fully charged, the mask can be used without remaining connected to a power source.
- Rechargeable battery
- Up to 138 minutes battery life
- Approx. 3-hour charge time
- USB-C charging
- Convenient for regular home use
Designed for Easy At-Home Skincare
CryoGlow brings multiple skincare functions together in one wearable device, reducing the need to use separate cooling and LED products.
- Cooling and LED care in one mask
- Hands-free treatment format
- Ideal for home routines
- Protective cover included
Technical Specifications
| Brand | Shark |
| Model | FW312UKPK |
| Product | CryoGlow |
| Product Type | Under-Eye Cooling & LED Repair Mask |
| Colour | Pink |
| Treatment Modes | 4 |
| Modes | Under-Eye Cooling, Age Support, Blemish Care & Skin Maintenance |
| Under-Eye Cooling | Yes |
| LED Light Therapy | Yes |
| Adjustable Straps | Yes |
| Silicone Eye Shields | Yes |
| Remote Control | Yes - LCD Screen |
| Optional Chill Pads | Included |
| Battery Life | Up to 138 Minutes |
| Battery Charge Time | Approx. 3 Hours |
| Voltage | 7.2V |
| Peak Wattage | 35W |
| Amperage | 5.8A |
| Medical Device | Yes |
| Product Height | 21.9cm |
| Product Width | 14.95cm |
| Product Depth | 20.3cm |
| Product Weight | Approx. 0.68kg |
| Shipping Height | 37.49cm |
| Shipping Width | 27cm |
| Shipping Depth | 49.5cm |
| Shipping Weight | Approx. 2.34kg |
| Guarantee | 1 Year + Additional 1 Year with Registration |
What's in the Box?
- 1 x Shark CryoGlow FW312UKPK Light Therapy Mask
- 1 x Adjustable Strap System
- Integrated Silicone Eye Shields
- 1 x Remote Control with LCD Screen
- 1 x Set of Optional Clip-On Chill Pads
- 1 x LED Protective Cover
- 1 x USB-C Charging Cable
- 1 x Charging Plug
- 1 x User Guide
- 1 x Quick Start Guide
Why Choose the Shark CryoGlow FW312UKPK?
- Combines under-eye cooling and LED skincare in one device
- Four modes target different skincare priorities
- Ideal for refreshing tired-looking eyes
- Adjustable fit for comfortable wear
- Integrated silicone eye shields
- LCD remote for easy treatment control
- Optional chill pads included
- Rechargeable for cordless use
- Up to 138 minutes battery life
- Protective cover and charging accessories included
- Stylish Pink finish
Frequently Asked Questions
What is the Shark CryoGlow FW312UKPK?
The Shark CryoGlow FW312UKPK is a wearable skincare mask that combines targeted under-eye cooling with multiple LED light treatment modes for use at home.
What colour is the FW312UKPK?
This version of the Shark CryoGlow is finished in Pink.
How many treatment modes does it have?
There are four modes: Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance.
What does Under-Eye Cooling mode do?
It provides targeted cooling around the under-eye area, designed to deliver a refreshing sensation and support routines focused on tired-looking eyes.
What is Age Support mode?
Age Support is an LED-based treatment mode intended for skincare routines focused on visible signs of ageing.
What is Blemish Care mode?
Blemish Care is designed for skincare routines where blemishes are a primary concern.
What is Skin Maintenance mode?
Skin Maintenance is intended for regular ongoing facial care and upkeep.
Does the mask use LED light therapy?
Yes. Integrated LED technology is used across the different skincare modes.
Does the mask cool the under-eye area?
Yes. Targeted cooling is built into the under-eye section of the mask.
Can one device provide both cooling and LED care?
Yes. CryoGlow combines both technologies in one wearable mask.
Is it suitable for home use?
Yes. The FW312UKPK is designed specifically for convenient at-home skincare routines.
Is the Shark CryoGlow a medical device?
The supplied specification identifies the product as a medical device. It should therefore be used strictly in line with the supplied instructions, warnings and contraindications.
Can anyone use the Shark CryoGlow?
Not necessarily. Suitability can depend on medical conditions, medications, skin sensitivity and other factors. Check the manufacturer's contraindications before first use and seek professional advice if you are unsure.
Can I use it if I have sensitive skin?
Follow Shark's safety guidance carefully. If you have highly sensitive skin, an active skin condition or concerns about LED treatments, consult an appropriate healthcare professional before use.
Does the mask fit different face shapes?
Yes. Adjustable straps and cushioned contact points are designed to help provide a comfortable fit for different users.
Does it have padding?
Yes. The design includes cushioning around the forehead and temple areas.
Does the mask protect my eyes?
Integrated silicone eye shields are designed to help shield the eye area during LED treatment. Always ensure the mask is fitted correctly and follow the supplied eye-safety guidance.
Do I need separate protective goggles?
The mask includes built-in silicone eye shields. Follow the user guide regarding any additional precautions that may be required.
What are the clip-on chill pads for?
The optional chill pads are designed to complement the under-eye cooling feature and provide additional targeted cooling.
Are the chill pads included?
Yes. A set of optional clip-on chill pads is supplied with the mask.
How do I control the mask?
The product includes a dedicated remote control with an LCD display.
Is the remote included in the box?
Yes. The LCD remote control is supplied as standard.
Is the CryoGlow cordless during treatment?
Yes. Once charged, its rechargeable battery allows cordless use.
How long does the battery last?
The supplied specification states a maximum battery life of up to approximately 138 minutes.
How long does it take to recharge?
A full recharge takes approximately 3 hours.
How is the mask charged?
It uses USB-C charging, and the cable and charging plug are included.
Does it include a protective cover?
Yes. An LED protective cover is included for storage.
How much does the mask weigh?
The product weighs approximately 0.68kg.
What are the dimensions?
The mask measures approximately 21.9cm high, 14.95cm wide and 20.3cm deep.
What voltage does it operate at?
The supplied specification lists an operating voltage of 7.2V.
What is the peak wattage?
The supplied information lists peak power at 35W.
How often should I use the Shark CryoGlow?
Follow the treatment schedule provided by Shark for each mode. Different programmes may have different recommended frequencies, so avoid exceeding the stated guidance.
Can I use all four modes in one day?
Use each mode only as recommended in the user guide. Avoid stacking treatments beyond Shark's stated routine.
Can I apply skincare products underneath the mask?
Only use products that Shark confirms are suitable with the device. Some active ingredients or photosensitising products may not be appropriate before LED treatment.
Should I clean the mask after each use?
Yes. Keep the contact surfaces clean according to the manufacturer's care instructions, while avoiding immersion of electrical components.
Can more than one person use the same mask?
Yes, but contact areas should be cleaned appropriately between users, and each user should independently check that the product is suitable for them.
What comes in the box?
The package includes the CryoGlow mask, adjustable straps, integrated silicone eye shields, LCD remote, optional chill pads, LED protective cover, USB-C cable and plug, user guide and Quick Start Guide.
What guarantee does the FW312UKPK come with?
The Shark CryoGlow comes with a 1-year guarantee plus an additional 1-year warranty after registration, providing up to 2 years of cover subject to Shark's terms.
Do I need to register for the second year?
Yes. The additional year requires registration. Keep your proof of purchase and register within 28 days of purchase in line with Shark's warranty requirements.
Is the Pink version functionally different from the Blue model?
The main difference is the colour and model reference. The FW312UKPK Pink version uses the same core CryoGlow cooling and LED skincare concept as the Blue version.
The Shark CryoGlow FW312UKPK combines targeted under-eye cooling, four LED treatment modes and a comfortable rechargeable design in a stylish Pink finish. With adjustable straps, silicone eye shields, an LCD remote and up to 138 minutes of battery life, it provides a convenient way to add cooling and light-based care to your at-home skincare routine.