Description
Cooling Relief. Targeted LED Skincare. A Smarter At-Home Routine.
Bring advanced skincare into the comfort of your own home with the Shark CryoGlow FW312UKPL Under Eye Cooling & LED Repair Mask in Lilac Chill. Combining targeted cooling around the under-eye area with multi-mode LED technology, CryoGlow gives you a convenient way to support several skincare goals from one wearable device.
Four dedicated modes allow you to adapt each session to your needs, with options for Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance. Whether you want to refresh tired-looking eyes, focus on visible signs of ageing or build regular LED care into your routine, CryoGlow provides a versatile selection of treatments in one system.
Designed with comfort in mind, the mask features adjustable straps, cushioning around the forehead and temples, and integrated silicone eye shields to help it sit securely during use. A dedicated remote control with LCD screen makes treatment selection simple, while the rechargeable battery provides up to 138 minutes of cordless use.
Finished in the distinctive Lilac Chill colourway, the Shark CryoGlow FW312UKPL combines advanced technology with a stylish, premium appearance.
Key Features
- Targeted Under-Eye Cooling Technology
- 4 Dedicated Skincare Modes
- Under-Eye Cooling Mode
- Age Support Mode
- Blemish Care Mode
- Skin Maintenance Mode
- Integrated LED Light Therapy
- Designed to Refresh Tired-Looking Eyes
- Adjustable Straps for a Secure Fit
- Forehead & Temple Cushioning
- Integrated Silicone Eye Shields
- Remote Control with LCD Screen
- Optional Clip-On Chill Pads Included
- Rechargeable Battery
- Up to 138 Minutes Battery Life
- Approx. 3-Hour Charge Time
- USB-C Charging
- Lilac Chill Finish
- Up to 2 Year Guarantee*
*1 year guarantee plus an additional 1 year warranty when registered, subject to Shark's applicable terms.
Targeted Under-Eye Cooling
The CryoGlow cooling system focuses on the under-eye area, providing a refreshing sensation that can be incorporated into your morning or evening skincare routine.
- Targets the under-eye area directly
- Provides cooling comfort
- Ideal for tired-looking eyes
- Easy to use as part of a regular skincare routine
Four Dedicated Treatment Modes
With four different modes available, CryoGlow can be adapted to a variety of skincare priorities.
- Under-Eye Cooling – Delivers focused cooling around the eye area.
- Age Support – Designed for routines focused on the visible signs of ageing.
- Blemish Care – Intended for blemish-focused skincare routines.
- Skin Maintenance – Supports ongoing general skincare and upkeep.
LED Light Therapy
The integrated LED system works across the different treatment modes to provide targeted light-based skincare from the comfort of home.
- Multiple LED treatment options
- Hands-free facial coverage
- Designed for regular home use
- Supports several skincare goals in one device
Comfortable Adjustable Fit
The mask is designed to sit securely and comfortably during each treatment session.
- Adjustable head straps
- Forehead cushioning
- Temple cushioning
- Designed to suit different face shapes
- Secure fit during use
Integrated Silicone Eye Shields
Silicone eye shields are built directly into the mask to help protect the eye area while LED treatments are running.
- Integrated into the mask
- Designed for comfortable wear
- Helps shield the eye area during treatment
- No separate goggles to hold in place
Optional Clip-On Chill Pads
The included chill pads provide additional flexibility when using the cooling functionality.
- Simple clip-on design
- Designed for targeted cooling
- Easy to attach and remove
- Included as standard
LCD Remote Control
The supplied remote provides clear, convenient control over treatment settings.
- Integrated LCD screen
- Easy mode selection
- Simple session control
- Designed for straightforward everyday use
Rechargeable Cordless Operation
Once charged, CryoGlow can be used without remaining connected to a power outlet during treatment.
- Rechargeable battery
- Up to 138 minutes battery life
- Approx. 3-hour charging time
- USB-C charging
- Convenient for regular at-home use
Designed for Easy Home Skincare
CryoGlow brings cooling technology and LED care together in one wearable design, helping simplify your skincare setup.
- Cooling and LED functions in one device
- Hands-free treatment format
- Suitable for home skincare routines
- Protective cover included
Technical Specifications
| Brand | Shark |
| Model | FW312UKPL |
| Product | CryoGlow |
| Product Type | Under-Eye Cooling & LED Repair Mask |
| Colour | Lilac Chill |
| Treatment Modes | 4 |
| Modes | Under-Eye Cooling, Age Support, Blemish Care & Skin Maintenance |
| Under-Eye Cooling | Yes |
| LED Light Therapy | Yes |
| Adjustable Straps | Yes |
| Silicone Eye Shields | Yes |
| Remote Control | Yes - LCD Screen |
| Optional Chill Pads | Included |
| Battery Life | Up to 138 Minutes |
| Battery Charge Time | Approx. 3 Hours |
| Voltage | 7.2V |
| Peak Wattage | 35W |
| Amperage | 5.8A |
| Medical Device | Yes |
| Product Height | 21.9cm |
| Product Width | 14.95cm |
| Product Depth | 20.3cm |
| Product Weight | Approx. 0.68kg |
| Shipping Height | 37.49cm |
| Shipping Width | 27cm |
| Shipping Depth | 49.5cm |
| Shipping Weight | Approx. 2.34kg |
| Guarantee | 1 Year + Additional 1 Year with Registration |
What's in the Box?
- 1 x Shark CryoGlow FW312UKPL Light Therapy Mask
- 1 x Adjustable Strap System
- Integrated Silicone Eye Shields
- 1 x Remote Control with LCD Screen
- 1 x Set of Optional Clip-On Chill Pads
- 1 x LED Protective Cover
- 1 x USB-C Charging Cable
- 1 x Charging Plug
- 1 x User Guide
- 1 x Quick Start Guide
Why Choose the Shark CryoGlow FW312UKPL?
- Combines targeted under-eye cooling and LED skincare
- Four modes for different skincare priorities
- Designed to refresh tired-looking eye areas
- Adjustable design for comfortable wear
- Integrated silicone eye shields
- LCD remote makes treatments simple to control
- Optional chill pads included
- Rechargeable for convenient cordless use
- Up to 138 minutes battery life
- Protective cover and charging accessories included
- Distinctive Lilac Chill finish
Frequently Asked Questions
What is the Shark CryoGlow FW312UKPL?
The Shark CryoGlow FW312UKPL is a wearable skincare device that combines targeted under-eye cooling with multiple LED treatment modes for convenient at-home use.
What colour is the FW312UKPL?
This version is finished in Shark's Lilac Chill colourway.
How many treatment modes does it have?
The mask has four modes: Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance.
What does Under-Eye Cooling mode do?
It provides targeted cooling around the under-eye area, designed to deliver a refreshing sensation as part of your skincare routine.
What is Age Support mode?
Age Support is an LED-based treatment mode intended for routines focused on visible signs of ageing.
What is Blemish Care mode?
Blemish Care is designed for skincare routines where blemishes are a key concern.
What is Skin Maintenance mode?
Skin Maintenance is intended for ongoing general facial care and regular skincare upkeep.
Does the Shark CryoGlow use LED technology?
Yes. Integrated LEDs are used as part of the different treatment modes.
Does it also cool the under-eye area?
Yes. Under-eye cooling is one of the key features of the CryoGlow system.
Can the same mask provide both cooling and LED care?
Yes. CryoGlow combines both functions in a single wearable device.
Is the FW312UKPL designed for home use?
Yes. It is designed specifically for convenient at-home skincare sessions.
Is the Shark CryoGlow classed as a medical device?
The supplied specification identifies the FW312UKPL as a medical device. It should therefore be used strictly in accordance with the supplied instructions, warnings and contraindications.
Is the Shark CryoGlow suitable for everyone?
Not necessarily. Suitability can depend on medical conditions, medications, skin sensitivity and other factors. Always check Shark's contraindications before first use and seek professional advice if you are unsure.
Can I use it if I have sensitive skin?
Follow Shark's safety guidance carefully. If you have highly sensitive skin, an active skin condition or concerns about LED treatment, consult an appropriate healthcare professional before use.
Can the mask fit different face shapes?
Yes. Adjustable straps and cushioned contact areas are designed to help provide a secure and comfortable fit for different users.
Does it have cushioning?
Yes. Cushioning is included around the forehead and temple areas.
How are the eyes protected during treatment?
The mask has integrated silicone eye shields designed to help shield the eye area during LED sessions. Always fit the mask correctly and follow the supplied eye-safety guidance.
Do I need separate eye goggles?
The mask includes built-in silicone eye shields. Follow Shark's instructions regarding any additional precautions that may be required.
What are the clip-on chill pads used for?
The optional chill pads are designed to complement the under-eye cooling function and provide additional targeted cooling.
Are the chill pads included?
Yes. A set of optional clip-on chill pads is included in the box.
How do I control the CryoGlow mask?
The mask comes with a dedicated remote control featuring an LCD screen.
Is the remote included?
Yes. The LCD remote control is supplied as standard.
Is the mask cordless while being used?
Yes. Once charged, the rechargeable battery allows you to use the mask without remaining connected to mains power.
How long does the battery last?
The supplied specification states battery life of up to approximately 138 minutes.
How long does the battery take to charge?
A full recharge takes approximately 3 hours.
How is it charged?
The FW312UKPL uses USB-C charging, with a USB-C cable and charging plug included.
Does it come with a protective cover?
Yes. An LED protective cover is included for convenient storage.
How much does the mask weigh?
The CryoGlow weighs approximately 0.68kg.
What are the dimensions?
The mask measures approximately 21.9cm high, 14.95cm wide and 20.3cm deep.
What voltage does it use?
The supplied specification lists an operating voltage of 7.2V.
What is the peak power?
The supplied information lists a peak wattage of 35W.
How often should I use the Shark CryoGlow?
Follow the treatment schedule provided by Shark for each individual mode. Avoid exceeding the recommended frequency or session duration.
Can I use all four modes during the same day?
Use each programme only according to Shark's instructions. Avoid combining sessions beyond the manufacturer's recommended routine.
Can I wear skincare products under the mask?
Only use skincare products that Shark confirms are suitable with the device. Certain active or photosensitising ingredients may not be appropriate before LED treatment.
Should the mask be cleaned after use?
Yes. Keep the contact surfaces clean according to Shark's care instructions. Do not immerse electrical components or use unapproved cleaning products.
Can several people share the same CryoGlow mask?
It can be shared if contact areas are cleaned appropriately between users, but every user should separately confirm that the device is suitable for them and review the contraindications.
What comes in the box?
The package includes the CryoGlow mask, adjustable straps, integrated silicone eye shields, LCD remote control, optional chill pads, LED protective cover, USB-C cable and plug, User Guide and Quick Start Guide.
What guarantee does the FW312UKPL come with?
The Shark CryoGlow comes with a 1-year guarantee plus an additional 1-year warranty following registration, providing up to 2 years of cover subject to Shark's terms.
Do I need to register the product for the second year?
Yes. The additional year requires registration. Keep your proof of purchase and register within 28 days of purchase in line with Shark's warranty requirements.
Is the Lilac Chill model different from the Pink and Blue versions?
The main difference is the colour and model reference. The FW312UKPL Lilac Chill version uses the same core CryoGlow cooling and LED skincare concept as the other colour variants.
The Shark CryoGlow FW312UKPL combines targeted under-eye cooling and four LED skincare modes in a stylish Lilac Chill design. With adjustable straps, integrated silicone eye shields, an LCD remote and up to 138 minutes of rechargeable battery life, it offers a convenient way to add cooling and light-based care to your at-home skincare routine.