Description
Cooling Comfort. Multi-Mode LED Care. Smarter At-Home Skincare.
Upgrade your skincare routine with the Shark CryoGlow FW312UK Under Eye Cooling & LED Repair Mask. Combining targeted under-eye cooling with multiple LED treatment modes, CryoGlow is designed to support a wide range of skincare goals from one convenient at-home device.
Four dedicated modes allow you to tailor each session to your needs, with options for Under-Eye Cooling, Age Support, Blemish Care and ongoing Skin Maintenance. The combination of cooling technology and LED light therapy makes CryoGlow a versatile choice for anyone looking to refresh tired-looking eyes while also incorporating targeted light-based care into their regular routine.
Comfort has been considered throughout the design. Adjustable straps, forehead and temple cushioning and integrated silicone eye shields help provide a secure fit across different face shapes, while the supplied LCD remote makes treatment selection straightforward.
With a rechargeable battery providing up to 138 minutes of use and a charge time of approximately 3 hours, the Shark CryoGlow is designed to fit easily into an everyday skincare schedule without relying on professional appointments.
Key Features
- Under-Eye Cooling Technology
- 4 Dedicated Skincare Modes
- Under-Eye Cooling Mode
- Age Support Mode
- Blemish Care Mode
- Skin Maintenance Mode
- Multi-Mode LED Light Therapy
- Designed to Refresh Tired-Looking Under-Eye Areas
- Adjustable Straps for a Secure Fit
- Forehead & Temple Cushioning
- Integrated Silicone Eye Shields
- Remote Control with LCD Screen
- Optional Clip-On Chill Pads Included
- Rechargeable Battery
- Up to 138 Minutes Battery Life
- Approx. 3-Hour Charge Time
- USB-C Charging
- Blue Finish
- Up to 2 Year Guarantee*
*1 year guarantee plus an additional 1 year warranty when registered, subject to Shark's applicable terms.
Under-Eye Cooling Technology
The cooling system is designed to provide targeted comfort around the under-eye area, making it a useful addition to morning or evening skincare routines.
- Targets the under-eye area directly
- Provides a refreshing cooling sensation
- Ideal for tired-looking eyes
- Can be incorporated into a regular skincare routine
Four Dedicated Treatment Modes
Rather than relying on a single treatment setting, CryoGlow provides four different modes so you can select a routine according to your current skincare goals.
- Under-Eye Cooling – Targets the under-eye area with cooling technology.
- Age Support – Designed for routines focused on the visible signs of ageing.
- Blemish Care – Intended for blemish-focused skincare routines.
- Skin Maintenance – Designed for ongoing general skin care and upkeep.
LED Light Therapy
The mask uses integrated LED technology to deliver targeted light across the face according to the selected mode.
- Multiple LED treatment options
- Hands-free facial coverage
- Designed for regular at-home use
- Supports multiple skincare goals from one device
Comfortable Adjustable Fit
The CryoGlow mask is designed to sit securely and comfortably during treatment sessions.
- Adjustable head straps
- Forehead cushioning
- Temple cushioning
- Designed to accommodate different face shapes
- Secure fit during use
Integrated Silicone Eye Shields
Built-in silicone eye shields help separate the eye area from the LED light source during treatment.
- Integrated into the mask
- Designed for comfortable wear
- Helps shield the eyes during LED sessions
- No separate eye protection to hold in place
Optional Clip-On Chill Pads
Clip-on cooling pads are supplied as part of the accessory set, giving you additional flexibility when using the under-eye cooling functionality.
- Clip-on design
- Designed for targeted cooling
- Easy to attach and remove
- Included in the box
LCD Remote Control
The included remote control gives you a clear, convenient way to manage treatment settings.
- Integrated LCD screen
- Easy mode selection
- Simple session control
- Designed for straightforward everyday use
Rechargeable Cordless Operation
Once charged, CryoGlow can be used without remaining connected to mains power during treatment.
- Rechargeable battery
- Up to 138 minutes battery life
- Approx. 3-hour recharge time
- USB-C charging cable included
- Convenient for regular home use
Designed for an Easy Home Routine
CryoGlow combines multiple skincare functions into one wearable device, helping reduce the need to use separate cooling and LED products.
- Cooling and LED functions in one mask
- Hands-free treatment format
- Suitable for home skincare routines
- Compact accessory set with protective cover included
Technical Specifications
| Brand | Shark |
| Model | FW312UK |
| Product | CryoGlow |
| Product Type | Under-Eye Cooling & LED Repair Mask |
| Colour | Blue |
| Treatment Modes | 4 |
| Modes | Under-Eye Cooling, Age Support, Blemish Care & Skin Maintenance |
| Under-Eye Cooling | Yes |
| LED Light Therapy | Yes |
| Adjustable Straps | Yes |
| Silicone Eye Shields | Yes |
| Remote Control | Yes - LCD Screen |
| Optional Chill Pads | Included |
| Battery Life | Up to 138 Minutes |
| Battery Charge Time | Approx. 3 Hours |
| Voltage | 7.2V |
| Peak Wattage | 35W |
| Amperage | 5.8A |
| Medical Device | Yes |
| Product Height | 21.9cm |
| Product Width | 14.95cm |
| Product Depth | 20.3cm |
| Product Weight | Approx. 0.68kg |
| Shipping Height | 37.49cm |
| Shipping Width | 27cm |
| Shipping Depth | 49.5cm |
| Shipping Weight | Approx. 2.34kg |
| Guarantee | 1 Year + Additional 1 Year with Registration |
What's in the Box?
- 1 x Shark CryoGlow FW312UK Light Therapy Mask
- 1 x Adjustable Strap System
- Integrated Silicone Eye Shields
- 1 x Remote Control with LCD Screen
- 1 x Set of Optional Clip-On Chill Pads
- 1 x LED Protective Cover
- 1 x USB-C Charging Cable
- 1 x Charging Plug
- 1 x User Guide
- 1 x Quick Start Guide
Why Choose the Shark CryoGlow FW312UK?
- Combines under-eye cooling and LED care in one device
- Four modes target different skincare priorities
- Ideal for refreshing tired-looking eye areas
- Adjustable design provides a secure fit
- Silicone eye shields are integrated into the mask
- LCD remote makes settings easy to control
- Optional chill pads add extra cooling flexibility
- Rechargeable for cordless use
- Up to 138 minutes of battery life
- Protective cover and charging accessories included
Frequently Asked Questions
What is the Shark CryoGlow FW312UK?
The Shark CryoGlow FW312UK is a wearable skincare mask combining targeted under-eye cooling with multiple LED light modes for at-home facial care.
How many treatment modes does it have?
It has four modes: Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance.
What does the Under-Eye Cooling mode do?
It provides targeted cooling around the under-eye area, designed to give a refreshing sensation and complement routines focused on tired-looking eyes.
What is Age Support mode?
Age Support is an LED-based mode designed for skincare routines focused on the visible signs of ageing.
What is Blemish Care mode?
Blemish Care is designed for skincare routines where blemishes are a primary concern.
What is Skin Maintenance mode?
Skin Maintenance is intended as an ongoing general-care mode for regular skincare use.
Does the mask use LED lights?
Yes. Integrated LEDs are used across the different treatment programmes.
Does it also cool the skin?
Yes. Cooling technology is built specifically around the under-eye area.
Can cooling and LED technology be used from the same device?
Yes. One of CryoGlow's main advantages is that it combines both functions into one wearable mask.
Is it suitable for home use?
Yes. The FW312UK is designed for convenient at-home skincare sessions.
Is the Shark CryoGlow a medical device?
The supplied specification identifies the FW312UK as a medical device. It should be used strictly in accordance with the supplied instructions, warnings and contraindications.
Can everyone use the Shark CryoGlow?
Not necessarily. As with any LED or cooling skincare device, suitability can depend on medical conditions, medication, skin sensitivity and other factors. Check the user guide and contraindications before first use, and seek appropriate professional advice if you are unsure whether the device is suitable for you.
Can I use it if I have sensitive skin?
Follow Shark's suitability and safety guidance carefully. If you have highly sensitive skin, an active skin condition or concerns about light-based treatments, consult an appropriate healthcare professional before use.
Does it fit different face shapes?
Yes. Adjustable straps and cushioned contact points are designed to help the mask fit a variety of users comfortably.
Does it have padding?
Yes. The design includes cushioning around the forehead and temple areas.
Does it protect my eyes from the LEDs?
The mask includes integrated silicone eye shields designed to shield the eye area during treatment. Always follow Shark's instructions regarding eye safety and correct fitting.
Do I need separate eye goggles?
Silicone eye shields are integrated into the mask. Follow the user guide regarding any additional precautions or requirements.
What are the clip-on chill pads for?
The optional chill pads are designed to complement the under-eye cooling functionality and can be attached when required.
Are the chill pads included?
Yes. Optional clip-on chill pads are supplied in the box.
How do I control the mask?
The FW312UK comes with a dedicated remote control featuring an LCD screen.
Is the remote included?
Yes. The LCD remote control is included as standard.
Is the mask cordless during use?
Yes. It has a rechargeable battery, so it can be used without remaining connected to the charger once sufficiently charged.
How long does the battery last?
The supplied specification states battery life of up to approximately 138 minutes.
How long does it take to charge?
A full charge takes approximately 3 hours.
How is it charged?
A USB-C charging cable and plug are included.
Does the product include a protective cover?
Yes. An LED protective cover is included for storage and protection.
How much does the mask weigh?
The mask weighs approximately 0.68kg.
What are the dimensions?
It measures approximately 21.9cm high, 14.95cm wide and 20.3cm deep.
What colour is the FW312UK?
This version of the Shark CryoGlow is finished in Blue.
What voltage does it use?
The supplied specification lists the device at 7.2V.
What is the peak wattage?
The supplied information lists peak power at 35W.
How often should I use the Shark CryoGlow?
Use frequency should follow the treatment schedule and instructions supplied by Shark for the selected mode. Avoid exceeding the recommended session frequency or duration.
Can I use all four modes in one day?
Follow Shark's usage instructions for each mode rather than combining treatments beyond the recommended routine. The correct frequency may differ between programmes.
Can I wear skincare products underneath the mask?
Only use the device with products or on skin conditions permitted by Shark's instructions. Some creams, active ingredients or photosensitising products may not be appropriate before LED treatment.
Should I clean the mask after use?
Yes. Contact surfaces should be kept clean according to the manufacturer's care instructions. Do not immerse electrical components or use unapproved cleaning products.
Can the mask be shared between users?
If more than one person uses the mask, contact areas should be cleaned appropriately between users and each person should independently check the product's suitability and contraindications.
What comes in the box?
The package includes the CryoGlow mask with adjustable straps and silicone eye shields, LCD remote, optional chill pads, LED protective cover, USB-C cable and plug, user guide and Quick Start Guide.
What guarantee does it come with?
The Shark CryoGlow comes with a 1-year guarantee plus an additional 1-year warranty following registration, providing up to 2 years of cover subject to Shark's terms.
Do I need to register for the second year?
Yes. The additional year requires registration. Retain your proof of purchase and register within 28 days of purchase in line with Shark's stated warranty requirements.
The Shark CryoGlow FW312UK combines targeted under-eye cooling with four LED treatment modes in one comfortable, rechargeable skincare mask. With adjustable straps, integrated silicone eye shields, an LCD remote and up to 138 minutes of battery life, it provides a convenient way to build cooling and light-based care into your at-home routine.