Description
Targeted Cooling. Multi-Mode LED Care. Advanced Skincare from Home.
Give your skincare routine a high-tech upgrade with the Shark CryoGlow FW312UKSG Under Eye Cooling & LED Repair Mask in Frosted Green. Combining targeted cooling around the under-eye area with multiple LED treatment modes, CryoGlow is designed to bring versatile facial care into the comfort of your own home.
Four dedicated modes allow you to tailor each session to your skincare goals, with options for Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance. This makes the mask a flexible choice for anyone looking to refresh tired-looking eyes while also supporting routines focused on visible ageing, blemishes and ongoing skin upkeep.
The wearable design has been created with comfort in mind. Adjustable straps, cushioning around the forehead and temples and integrated silicone eye shields help provide a secure fit during use, while the included LCD remote gives you clear and convenient control over treatment settings.
A rechargeable battery provides up to 138 minutes of cordless operation, with a full charge taking approximately 3 hours. Finished in a distinctive Frosted Green colourway, the Shark CryoGlow FW312UKSG combines advanced skincare technology with a stylish modern design.
Key Features
- Targeted Under-Eye Cooling Technology
- 4 Dedicated Skincare Modes
- Under-Eye Cooling Mode
- Age Support Mode
- Blemish Care Mode
- Skin Maintenance Mode
- Integrated LED Light Therapy
- Designed to Refresh Tired-Looking Eyes
- Adjustable Straps for a Secure Fit
- Forehead & Temple Cushioning
- Integrated Silicone Eye Shields
- Remote Control with LCD Screen
- Optional Clip-On Chill Pads Included
- Rechargeable Battery
- Up to 138 Minutes Battery Life
- Approx. 3-Hour Charge Time
- USB-C Charging
- Frosted Green Finish
- Up to 2 Year Guarantee*
*1 year guarantee plus an additional 1 year warranty when registered, subject to Shark's applicable terms.
Under-Eye Cooling Technology
The CryoGlow cooling system is designed to focus directly on the under-eye area, providing a refreshing sensation that can be worked into your morning or evening skincare routine.
- Targets the under-eye area
- Provides cooling comfort
- Ideal for tired-looking eyes
- Easy to incorporate into regular skincare
Four Dedicated Treatment Modes
Rather than relying on a single treatment option, CryoGlow gives you four different modes so you can adapt each session to your current skincare priorities.
- Under-Eye Cooling – Provides focused cooling around the eye area.
- Age Support – Designed for routines focused on visible signs of ageing.
- Blemish Care – Intended for skincare routines where blemishes are a key concern.
- Skin Maintenance – Supports ongoing general skincare and regular upkeep.
Integrated LED Light Therapy
The mask uses built-in LED technology as part of its different treatment modes, providing hands-free facial coverage from one wearable device.
- Multiple LED treatment options
- Hands-free facial application
- Designed for convenient home use
- Supports several skincare goals
Comfortable Adjustable Fit
The CryoGlow mask is designed to remain secure and comfortable throughout each treatment session.
- Adjustable head straps
- Forehead cushioning
- Temple cushioning
- Designed to accommodate different face shapes
- Secure fit while in use
Integrated Silicone Eye Shields
Built-in silicone eye shields help separate and shield the eye area during LED treatment.
- Integrated directly into the mask
- Designed for comfortable wear
- Helps shield the eyes during LED sessions
- No separate eye protection to hold in place
Optional Clip-On Chill Pads
The included chill pads give you extra flexibility when using the under-eye cooling function.
- Simple clip-on design
- Designed for targeted cooling
- Easy to attach and remove
- Included in the box
LCD Remote Control
The supplied remote control features an LCD screen, giving you a straightforward way to manage the mask and select the desired treatment.
- Clear LCD screen
- Easy mode selection
- Convenient session control
- Simple everyday operation
Rechargeable Cordless Use
Once charged, the Shark CryoGlow can be used without remaining connected to mains power during treatment.
- Rechargeable battery
- Up to 138 minutes battery life
- Approx. 3-hour charge time
- USB-C charging
- Convenient for regular home use
All-in-One Home Skincare
By combining cooling and LED care in one device, CryoGlow helps streamline your skincare setup.
- Cooling and LED functions in one mask
- Hands-free treatment format
- Designed for home skincare routines
- Protective cover included
Technical Specifications
| Brand | Shark |
| Model | FW312UKSG |
| Product | CryoGlow |
| Product Type | Under-Eye Cooling & LED Repair Mask |
| Colour | Frosted Green |
| Treatment Modes | 4 |
| Modes | Under-Eye Cooling, Age Support, Blemish Care & Skin Maintenance |
| Under-Eye Cooling | Yes |
| LED Light Therapy | Yes |
| Adjustable Straps | Yes |
| Silicone Eye Shields | Yes |
| Remote Control | Yes - LCD Screen |
| Optional Chill Pads | Included |
| Battery Life | Up to 138 Minutes |
| Battery Charge Time | Approx. 3 Hours |
| Voltage | 7.2V |
| Peak Wattage | 35W |
| Amperage | 5.8A |
| Medical Device | Yes |
| Product Height | 21.9cm |
| Product Width | 14.95cm |
| Product Depth | 20.3cm |
| Product Weight | Approx. 0.68kg |
| Shipping Height | 37.49cm |
| Shipping Width | 27cm |
| Shipping Depth | 49.5cm |
| Shipping Weight | Approx. 2.34kg |
| Guarantee | 1 Year + Additional 1 Year with Registration |
What's in the Box?
- 1 x Shark CryoGlow FW312UKSG Light Therapy Mask
- 1 x Adjustable Strap System
- Integrated Silicone Eye Shields
- 1 x Remote Control with LCD Screen
- 1 x Set of Optional Clip-On Chill Pads
- 1 x LED Protective Cover
- 1 x USB-C Charging Cable
- 1 x Charging Plug
- 1 x User Guide
- 1 x Quick Start Guide
Why Choose the Shark CryoGlow FW312UKSG?
- Combines targeted under-eye cooling and LED skincare
- Four treatment modes for different skincare priorities
- Designed to refresh tired-looking eye areas
- Adjustable design helps provide comfortable wear
- Integrated silicone eye shields
- LCD remote makes treatments easy to control
- Optional chill pads included
- Rechargeable for cordless operation
- Up to 138 minutes battery life
- Protective cover and charging accessories included
- Stylish Frosted Green finish
Frequently Asked Questions
What is the Shark CryoGlow FW312UKSG?
The Shark CryoGlow FW312UKSG is a wearable skincare mask that combines targeted under-eye cooling with multiple LED light treatment modes for convenient at-home use.
What colour is this version?
The FW312UKSG is finished in Frosted Green.
How many treatment modes does it have?
It has four modes: Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance.
What does Under-Eye Cooling mode do?
It provides targeted cooling around the under-eye area, designed to deliver a refreshing sensation and complement routines focused on tired-looking eyes.
What is Age Support mode?
Age Support is an LED-based mode intended for skincare routines focused on visible signs of ageing.
What is Blemish Care mode?
Blemish Care is designed for routines where blemishes are a primary skincare concern.
What is Skin Maintenance mode?
Skin Maintenance is intended for regular ongoing facial care and general skincare upkeep.
Does the CryoGlow use LED technology?
Yes. Integrated LED lights are used as part of the different treatment programmes.
Does it also cool the skin?
Yes. Cooling technology specifically targets the under-eye area.
Can the same device provide both cooling and LED care?
Yes. One of the main benefits of CryoGlow is that both functions are integrated into a single wearable mask.
Is it suitable for home use?
Yes. The FW312UKSG is designed specifically for convenient at-home skincare sessions.
Is the Shark CryoGlow a medical device?
The supplied specification identifies the FW312UKSG as a medical device. It should be used strictly in accordance with the supplied instructions, warnings and contraindications.
Can everyone use the Shark CryoGlow?
Not necessarily. Suitability may depend on medical conditions, medication, skin sensitivity and other factors. Review Shark's contraindications before first use and seek suitable professional advice if you are unsure.
Can I use it if I have sensitive skin?
Follow Shark's safety guidance carefully. If you have highly sensitive skin, an active skin condition or concerns about LED-based treatments, consult an appropriate healthcare professional before use.
Does it fit different face shapes?
Yes. Adjustable straps and cushioned contact points are designed to help the mask fit a range of users comfortably.
Does it have cushioning?
Yes. The design includes cushioning around the forehead and temple areas.
How are my eyes protected during LED treatment?
The mask features integrated silicone eye shields designed to help shield the eye area during treatment. Always make sure the mask is fitted correctly and follow the supplied eye-safety instructions.
Do I need separate protective goggles?
The mask includes built-in silicone eye shields. Follow Shark's user guide regarding any additional precautions that may be required.
What are the clip-on chill pads for?
The optional chill pads are designed to complement the under-eye cooling function and provide additional targeted cooling.
Are the chill pads included?
Yes. A set of optional clip-on chill pads is included.
How do I control the mask?
The CryoGlow includes a dedicated remote control with an LCD screen for selecting and managing treatment settings.
Is the remote included?
Yes. The LCD remote is included as standard.
Is the mask cordless during treatment?
Yes. Once charged, the rechargeable battery allows the mask to be used without remaining connected to mains power.
How long does the battery last?
The supplied specification states a maximum battery life of up to approximately 138 minutes.
How long does it take to charge?
A full recharge takes approximately 3 hours.
How is the Shark CryoGlow charged?
It uses USB-C charging, with a USB-C cable and charging plug included in the box.
Does it include a protective cover?
Yes. An LED protective cover is included for convenient storage.
How much does the CryoGlow weigh?
The mask weighs approximately 0.68kg.
What are the dimensions?
The mask measures approximately 21.9cm high, 14.95cm wide and 20.3cm deep.
What voltage does it operate at?
The supplied specification lists an operating voltage of 7.2V.
What is the peak wattage?
The supplied information lists peak power at 35W.
How often should I use the Shark CryoGlow?
Follow Shark's recommended treatment schedule for each mode. Different programmes may have different suggested frequencies, so avoid exceeding the stated usage guidance.
Can I use all four modes on the same day?
Use each programme according to Shark's instructions rather than combining sessions beyond the manufacturer's recommended routine.
Can I use skincare products underneath the mask?
Only use skincare products that Shark confirms are suitable with the device. Some active ingredients or photosensitising products may not be appropriate before LED treatment.
Should I clean the mask after use?
Yes. Keep the contact surfaces clean according to the manufacturer's care instructions. Do not immerse electrical parts or use unapproved cleaning products.
Can multiple people share the same mask?
It can be shared if contact surfaces are cleaned appropriately between users, but each person should separately review the safety guidance and confirm that the device is suitable for them.
What comes in the box?
The package includes the CryoGlow mask, adjustable straps, integrated silicone eye shields, LCD remote, optional chill pads, LED protective cover, USB-C charging cable and plug, User Guide and Quick Start Guide.
What guarantee does the FW312UKSG come with?
The Shark CryoGlow comes with a 1-year guarantee plus an additional 1-year warranty following registration, providing up to 2 years of cover subject to Shark's terms.
Do I need to register for the second year?
Yes. The additional year requires registration. Retain your proof of purchase and register within 28 days of purchase in accordance with Shark's warranty requirements.
Is the Frosted Green model different from the other CryoGlow colour versions?
The main difference is the colour and model number. The FW312UKSG Frosted Green version uses the same core CryoGlow under-eye cooling and LED skincare concept as the other colour variants.
The Shark CryoGlow FW312UKSG combines targeted under-eye cooling and four LED skincare modes in a distinctive Frosted Green design. With adjustable straps, integrated silicone eye shields, an LCD remote and up to 138 minutes of rechargeable battery life, it offers a convenient way to incorporate cooling and light-based treatments into your at-home skincare routine.