We get asked a lot of the same questions across our most popular products, from battery life to warranty cover to what's actually included in the box. Rather than making you dig through each product page separately, we've pulled the most useful answers together here, organised by product.
Shopping for Black Friday? See our pick of this year's 4 Black Friday highlights for our standout products across cleaning, baking, cookware and audio.
What makes the Dyson V16 Piston Animal different from other Dyson models? It combines powerful 315AW suction with Dyson's All Floor Cones Sense cleaner head and CleanCompaktor bin. Its twin conical brush bars are designed to deal with long hair as you clean, while the bin compresses dust and debris to increase its usable capacity.
How long does the battery last on a full charge? Up to 70 minutes of runtime on a full charge, varying depending on the power mode, cleaner head and how the vacuum is being used.
Does it handle pet hair and de-tangle automatically? Yes. The All Floor Cones Sense cleaner head uses two rotating conical brush bars designed to move long hair off the brush bars and into the bin as you clean. It also includes Dyson's Hair Screw Tool 2.0 for tackling long and pet hair on upholstery and other surfaces.
What filtration does it use? Dyson's whole-machine filtration system, which captures 99.9% of particles as small as 0.1 microns.
Is it suitable for all floor types? Yes. The All Floor Cones Sense cleaner head is designed for both carpets and hard floors, automatically adjusting suction power and brush-bar speed according to the floor type, so there's no need to change the main cleaner head when moving between them.
How does it compare to the V10 and V16 models? The V8 is the lighter, more compact option in the range, a strong pick for smaller homes or as a second vacuum for quick cleans.
What's the run time? Shorter than the V10 and V16, but the trade-off is a lighter, more manoeuvrable vacuum.
How does the AI navigation work in practice? It maps the room as it cleans, identifying obstacles and planning an efficient route rather than cleaning at random.
Can it handle both mopping and vacuuming in one pass? Yes, it vacuums and mops in a single pass, with spot-cleaning for specific marked areas.
De'Longhi ECAM29083TB Bean-to-Cup Coffee Machine
How many coffee types can it make? A full range from espresso to cappuccino, all from whole beans ground fresh per cup.
How difficult is it to clean and maintain? It has an automatic cleaning cycle, and the milk system is designed for easy rinsing after each use.
Polti Cimex Eradicator Steam Cleaner
Does it actually kill dust mites and bed bugs, or just clean? It uses high-temperature steam specifically to kill dust mites and bed bugs, not just surface clean.
What surfaces is it safe to use on? Mattresses, sofas, carpets and other soft furnishings.
What makes the V10 Konical different from the standard V10? The conical cyclone design keeps suction consistent as the bin fills, rather than tailing off.
How long does the battery last? Up to 60 minutes on a single charge.
Does it detangle hair automatically? Yes, the de-tangling comb pulls hair away from the brush bar as you clean.
What filtration does it use? A fully sealed HEPA system, trapping 99.99% of particles down to 0.3 microns, expelling cleaner air than it takes in.
Is it suitable for all floor types? Yes, it switches between hard floors and carpet without changing heads.
How powerful is the motor? 1000W, enough for stiff bread doughs as well as light sponges.
What tools come included? A K-beater, dough hook and whisk, all included as standard.
How many speed settings does it have? Six, from a slow fold-in to full whip.
Is it dishwasher safe? Yes, the bowl, beater and whisk are all dishwasher safe.
Does it fold down for storage? Yes, the head folds down so it doesn't need to live out on the counter permanently.
Joseph Joseph Space Steel 6-Piece Cookware
What's included in the set? Six pieces of cookware with the patented SwingLock handle system.
How does the SwingLock handle work? It detaches from each pan, so the whole set nests together in a fraction of the cupboard space a normal set would take.
Is it induction compatible? Yes, fully induction compatible, so it works on any hob type.
What's covered by the guarantee? A 20-year guarantee.
Is it oven safe? Yes, up to 232°C.
What's the surround sound setup, and how many channels does it support? Dolby Atmos with a 9.1.4 channel layout, genuine height and surround separation from a single unit.
Can it be expanded into a full surround system later? Yes, with the Sonos Sub and a pair of Era 300 speakers.
How do you control it? Through the Sonos app, voice control, or the soundbar itself.
What does Speech Enhancement AI actually do? It clarifies dialogue automatically, so you're less likely to need subtitles.
How do you set it up? Via HDMI eARC, for a straightforward connection to the TV.