{"product_id":"shark-cryoglow-under-eye-cooling-led-repair-mask-lilac-chill-fw312ukpl","title":"Shark CryoGlow Under Eye Cooling \u0026 LED Repair Mask - Lilac Chill - FW312UKPL","description":"\u003cp\u003e\u003cstrong\u003eCooling Relief. Targeted LED Skincare. A Smarter At-Home Routine.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eBring advanced skincare into the comfort of your own home with the Shark CryoGlow FW312UKPL Under Eye Cooling \u0026amp; LED Repair Mask in Lilac Chill. Combining targeted cooling around the under-eye area with multi-mode LED technology, CryoGlow gives you a convenient way to support several skincare goals from one wearable device.\u003c\/p\u003e\n\u003cp\u003eFour dedicated modes allow you to adapt each session to your needs, with options for Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance. Whether you want to refresh tired-looking eyes, focus on visible signs of ageing or build regular LED care into your routine, CryoGlow provides a versatile selection of treatments in one system.\u003c\/p\u003e\n\u003cp\u003eDesigned with comfort in mind, the mask features adjustable straps, cushioning around the forehead and temples, and integrated silicone eye shields to help it sit securely during use. A dedicated remote control with LCD screen makes treatment selection simple, while the rechargeable battery provides up to 138 minutes of cordless use.\u003c\/p\u003e\n\u003cp\u003eFinished in the distinctive Lilac Chill colourway, the Shark CryoGlow FW312UKPL combines advanced technology with a stylish, premium appearance.\u003c\/p\u003e\n\u003ch3\u003eKey Features\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eTargeted Under-Eye Cooling Technology\u003c\/li\u003e\n\u003cli\u003e4 Dedicated Skincare Modes\u003c\/li\u003e\n\u003cli\u003eUnder-Eye Cooling Mode\u003c\/li\u003e\n\u003cli\u003eAge Support Mode\u003c\/li\u003e\n\u003cli\u003eBlemish Care Mode\u003c\/li\u003e\n\u003cli\u003eSkin Maintenance Mode\u003c\/li\u003e\n\u003cli\u003eIntegrated LED Light Therapy\u003c\/li\u003e\n\u003cli\u003eDesigned to Refresh Tired-Looking Eyes\u003c\/li\u003e\n\u003cli\u003eAdjustable Straps for a Secure Fit\u003c\/li\u003e\n\u003cli\u003eForehead \u0026amp; Temple Cushioning\u003c\/li\u003e\n\u003cli\u003eIntegrated Silicone Eye Shields\u003c\/li\u003e\n\u003cli\u003eRemote Control with LCD Screen\u003c\/li\u003e\n\u003cli\u003eOptional Clip-On Chill Pads Included\u003c\/li\u003e\n\u003cli\u003eRechargeable Battery\u003c\/li\u003e\n\u003cli\u003eUp to 138 Minutes Battery Life\u003c\/li\u003e\n\u003cli\u003eApprox. 3-Hour Charge Time\u003c\/li\u003e\n\u003cli\u003eUSB-C Charging\u003c\/li\u003e\n\u003cli\u003eLilac Chill Finish\u003c\/li\u003e\n\u003cli\u003eUp to 2 Year Guarantee*\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003csmall\u003e*1 year guarantee plus an additional 1 year warranty when registered, subject to Shark's applicable terms.\u003c\/small\u003e\u003c\/p\u003e\n\u003ch3\u003eTargeted Under-Eye Cooling\u003c\/h3\u003e\n\u003cp\u003eThe CryoGlow cooling system focuses on the under-eye area, providing a refreshing sensation that can be incorporated into your morning or evening skincare routine.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eTargets the under-eye area directly\u003c\/li\u003e\n\u003cli\u003eProvides cooling comfort\u003c\/li\u003e\n\u003cli\u003eIdeal for tired-looking eyes\u003c\/li\u003e\n\u003cli\u003eEasy to use as part of a regular skincare routine\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFour Dedicated Treatment Modes\u003c\/h3\u003e\n\u003cp\u003eWith four different modes available, CryoGlow can be adapted to a variety of skincare priorities.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eUnder-Eye Cooling\u003c\/strong\u003e – Delivers focused cooling around the eye area.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eAge Support\u003c\/strong\u003e – Designed for routines focused on the visible signs of ageing.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eBlemish Care\u003c\/strong\u003e – Intended for blemish-focused skincare routines.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eSkin Maintenance\u003c\/strong\u003e – Supports ongoing general skincare and upkeep.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLED Light Therapy\u003c\/h3\u003e\n\u003cp\u003eThe integrated LED system works across the different treatment modes to provide targeted light-based skincare from the comfort of home.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eMultiple LED treatment options\u003c\/li\u003e\n\u003cli\u003eHands-free facial coverage\u003c\/li\u003e\n\u003cli\u003eDesigned for regular home use\u003c\/li\u003e\n\u003cli\u003eSupports several skincare goals in one device\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eComfortable Adjustable Fit\u003c\/h3\u003e\n\u003cp\u003eThe mask is designed to sit securely and comfortably during each treatment session.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eAdjustable head straps\u003c\/li\u003e\n\u003cli\u003eForehead cushioning\u003c\/li\u003e\n\u003cli\u003eTemple cushioning\u003c\/li\u003e\n\u003cli\u003eDesigned to suit different face shapes\u003c\/li\u003e\n\u003cli\u003eSecure fit during use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eIntegrated Silicone Eye Shields\u003c\/h3\u003e\n\u003cp\u003eSilicone eye shields are built directly into the mask to help protect the eye area while LED treatments are running.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntegrated into the mask\u003c\/li\u003e\n\u003cli\u003eDesigned for comfortable wear\u003c\/li\u003e\n\u003cli\u003eHelps shield the eye area during treatment\u003c\/li\u003e\n\u003cli\u003eNo separate goggles to hold in place\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eOptional Clip-On Chill Pads\u003c\/h3\u003e\n\u003cp\u003eThe included chill pads provide additional flexibility when using the cooling functionality.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eSimple clip-on design\u003c\/li\u003e\n\u003cli\u003eDesigned for targeted cooling\u003c\/li\u003e\n\u003cli\u003eEasy to attach and remove\u003c\/li\u003e\n\u003cli\u003eIncluded as standard\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eLCD Remote Control\u003c\/h3\u003e\n\u003cp\u003eThe supplied remote provides clear, convenient control over treatment settings.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eIntegrated LCD screen\u003c\/li\u003e\n\u003cli\u003eEasy mode selection\u003c\/li\u003e\n\u003cli\u003eSimple session control\u003c\/li\u003e\n\u003cli\u003eDesigned for straightforward everyday use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eRechargeable Cordless Operation\u003c\/h3\u003e\n\u003cp\u003eOnce charged, CryoGlow can be used without remaining connected to a power outlet during treatment.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eRechargeable battery\u003c\/li\u003e\n\u003cli\u003eUp to 138 minutes battery life\u003c\/li\u003e\n\u003cli\u003eApprox. 3-hour charging time\u003c\/li\u003e\n\u003cli\u003eUSB-C charging\u003c\/li\u003e\n\u003cli\u003eConvenient for regular at-home use\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eDesigned for Easy Home Skincare\u003c\/h3\u003e\n\u003cp\u003eCryoGlow brings cooling technology and LED care together in one wearable design, helping simplify your skincare setup.\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eCooling and LED functions in one device\u003c\/li\u003e\n\u003cli\u003eHands-free treatment format\u003c\/li\u003e\n\u003cli\u003eSuitable for home skincare routines\u003c\/li\u003e\n\u003cli\u003eProtective cover included\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eTechnical Specifications\u003c\/h3\u003e\n\u003ctable\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBrand\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eShark\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModel\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eFW312UKPL\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eCryoGlow\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Type\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUnder-Eye Cooling \u0026amp; LED Repair Mask\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eColour\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eLilac Chill\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eTreatment Modes\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e4\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eModes\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUnder-Eye Cooling, Age Support, Blemish Care \u0026amp; Skin Maintenance\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eUnder-Eye Cooling\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eLED Light Therapy\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAdjustable Straps\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSilicone Eye Shields\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRemote Control\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes - LCD Screen\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eOptional Chill Pads\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eIncluded\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBattery Life\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eUp to 138 Minutes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBattery Charge Time\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 3 Hours\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eVoltage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e7.2V\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePeak Wattage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e35W\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAmperage\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e5.8A\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eMedical Device\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eYes\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e21.9cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Width\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e14.95cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Depth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e20.3cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eProduct Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 0.68kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eShipping Height\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e37.49cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eShipping Width\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e27cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eShipping Depth\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e49.5cm\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eShipping Weight\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eApprox. 2.34kg\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eGuarantee\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e1 Year + Additional 1 Year with Registration\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch3\u003eWhat's in the Box?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e1 x Shark CryoGlow FW312UKPL Light Therapy Mask\u003c\/li\u003e\n\u003cli\u003e1 x Adjustable Strap System\u003c\/li\u003e\n\u003cli\u003eIntegrated Silicone Eye Shields\u003c\/li\u003e\n\u003cli\u003e1 x Remote Control with LCD Screen\u003c\/li\u003e\n\u003cli\u003e1 x Set of Optional Clip-On Chill Pads\u003c\/li\u003e\n\u003cli\u003e1 x LED Protective Cover\u003c\/li\u003e\n\u003cli\u003e1 x USB-C Charging Cable\u003c\/li\u003e\n\u003cli\u003e1 x Charging Plug\u003c\/li\u003e\n\u003cli\u003e1 x User Guide\u003c\/li\u003e\n\u003cli\u003e1 x Quick Start Guide\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eWhy Choose the Shark CryoGlow FW312UKPL?\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eCombines targeted under-eye cooling and LED skincare\u003c\/li\u003e\n\u003cli\u003eFour modes for different skincare priorities\u003c\/li\u003e\n\u003cli\u003eDesigned to refresh tired-looking eye areas\u003c\/li\u003e\n\u003cli\u003eAdjustable design for comfortable wear\u003c\/li\u003e\n\u003cli\u003eIntegrated silicone eye shields\u003c\/li\u003e\n\u003cli\u003eLCD remote makes treatments simple to control\u003c\/li\u003e\n\u003cli\u003eOptional chill pads included\u003c\/li\u003e\n\u003cli\u003eRechargeable for convenient cordless use\u003c\/li\u003e\n\u003cli\u003eUp to 138 minutes battery life\u003c\/li\u003e\n\u003cli\u003eProtective cover and charging accessories included\u003c\/li\u003e\n\u003cli\u003eDistinctive Lilac Chill finish\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eFrequently Asked Questions\u003c\/h3\u003e\n\u003ch4\u003eWhat is the Shark CryoGlow FW312UKPL?\u003c\/h4\u003e\n\u003cp\u003eThe Shark CryoGlow FW312UKPL is a wearable skincare device that combines targeted under-eye cooling with multiple LED treatment modes for convenient at-home use.\u003c\/p\u003e\n\u003ch4\u003eWhat colour is the FW312UKPL?\u003c\/h4\u003e\n\u003cp\u003eThis version is finished in Shark's Lilac Chill colourway.\u003c\/p\u003e\n\u003ch4\u003eHow many treatment modes does it have?\u003c\/h4\u003e\n\u003cp\u003eThe mask has four modes: Under-Eye Cooling, Age Support, Blemish Care and Skin Maintenance.\u003c\/p\u003e\n\u003ch4\u003eWhat does Under-Eye Cooling mode do?\u003c\/h4\u003e\n\u003cp\u003eIt provides targeted cooling around the under-eye area, designed to deliver a refreshing sensation as part of your skincare routine.\u003c\/p\u003e\n\u003ch4\u003eWhat is Age Support mode?\u003c\/h4\u003e\n\u003cp\u003eAge Support is an LED-based treatment mode intended for routines focused on visible signs of ageing.\u003c\/p\u003e\n\u003ch4\u003eWhat is Blemish Care mode?\u003c\/h4\u003e\n\u003cp\u003eBlemish Care is designed for skincare routines where blemishes are a key concern.\u003c\/p\u003e\n\u003ch4\u003eWhat is Skin Maintenance mode?\u003c\/h4\u003e\n\u003cp\u003eSkin Maintenance is intended for ongoing general facial care and regular skincare upkeep.\u003c\/p\u003e\n\u003ch4\u003eDoes the Shark CryoGlow use LED technology?\u003c\/h4\u003e\n\u003cp\u003eYes. Integrated LEDs are used as part of the different treatment modes.\u003c\/p\u003e\n\u003ch4\u003eDoes it also cool the under-eye area?\u003c\/h4\u003e\n\u003cp\u003eYes. Under-eye cooling is one of the key features of the CryoGlow system.\u003c\/p\u003e\n\u003ch4\u003eCan the same mask provide both cooling and LED care?\u003c\/h4\u003e\n\u003cp\u003eYes. CryoGlow combines both functions in a single wearable device.\u003c\/p\u003e\n\u003ch4\u003eIs the FW312UKPL designed for home use?\u003c\/h4\u003e\n\u003cp\u003eYes. It is designed specifically for convenient at-home skincare sessions.\u003c\/p\u003e\n\u003ch4\u003eIs the Shark CryoGlow classed as a medical device?\u003c\/h4\u003e\n\u003cp\u003eThe supplied specification identifies the FW312UKPL as a medical device. It should therefore be used strictly in accordance with the supplied instructions, warnings and contraindications.\u003c\/p\u003e\n\u003ch4\u003eIs the Shark CryoGlow suitable for everyone?\u003c\/h4\u003e\n\u003cp\u003eNot necessarily. Suitability can depend on medical conditions, medications, skin sensitivity and other factors. Always check Shark's contraindications before first use and seek professional advice if you are unsure.\u003c\/p\u003e\n\u003ch4\u003eCan I use it if I have sensitive skin?\u003c\/h4\u003e\n\u003cp\u003eFollow Shark's safety guidance carefully. If you have highly sensitive skin, an active skin condition or concerns about LED treatment, consult an appropriate healthcare professional before use.\u003c\/p\u003e\n\u003ch4\u003eCan the mask fit different face shapes?\u003c\/h4\u003e\n\u003cp\u003eYes. Adjustable straps and cushioned contact areas are designed to help provide a secure and comfortable fit for different users.\u003c\/p\u003e\n\u003ch4\u003eDoes it have cushioning?\u003c\/h4\u003e\n\u003cp\u003eYes. Cushioning is included around the forehead and temple areas.\u003c\/p\u003e\n\u003ch4\u003eHow are the eyes protected during treatment?\u003c\/h4\u003e\n\u003cp\u003eThe mask has integrated silicone eye shields designed to help shield the eye area during LED sessions. Always fit the mask correctly and follow the supplied eye-safety guidance.\u003c\/p\u003e\n\u003ch4\u003eDo I need separate eye goggles?\u003c\/h4\u003e\n\u003cp\u003eThe mask includes built-in silicone eye shields. Follow Shark's instructions regarding any additional precautions that may be required.\u003c\/p\u003e\n\u003ch4\u003eWhat are the clip-on chill pads used for?\u003c\/h4\u003e\n\u003cp\u003eThe optional chill pads are designed to complement the under-eye cooling function and provide additional targeted cooling.\u003c\/p\u003e\n\u003ch4\u003eAre the chill pads included?\u003c\/h4\u003e\n\u003cp\u003eYes. A set of optional clip-on chill pads is included in the box.\u003c\/p\u003e\n\u003ch4\u003eHow do I control the CryoGlow mask?\u003c\/h4\u003e\n\u003cp\u003eThe mask comes with a dedicated remote control featuring an LCD screen.\u003c\/p\u003e\n\u003ch4\u003eIs the remote included?\u003c\/h4\u003e\n\u003cp\u003eYes. The LCD remote control is supplied as standard.\u003c\/p\u003e\n\u003ch4\u003eIs the mask cordless while being used?\u003c\/h4\u003e\n\u003cp\u003eYes. Once charged, the rechargeable battery allows you to use the mask without remaining connected to mains power.\u003c\/p\u003e\n\u003ch4\u003eHow long does the battery last?\u003c\/h4\u003e\n\u003cp\u003eThe supplied specification states battery life of up to approximately 138 minutes.\u003c\/p\u003e\n\u003ch4\u003eHow long does the battery take to charge?\u003c\/h4\u003e\n\u003cp\u003eA full recharge takes approximately 3 hours.\u003c\/p\u003e\n\u003ch4\u003eHow is it charged?\u003c\/h4\u003e\n\u003cp\u003eThe FW312UKPL uses USB-C charging, with a USB-C cable and charging plug included.\u003c\/p\u003e\n\u003ch4\u003eDoes it come with a protective cover?\u003c\/h4\u003e\n\u003cp\u003eYes. An LED protective cover is included for convenient storage.\u003c\/p\u003e\n\u003ch4\u003eHow much does the mask weigh?\u003c\/h4\u003e\n\u003cp\u003eThe CryoGlow weighs approximately 0.68kg.\u003c\/p\u003e\n\u003ch4\u003eWhat are the dimensions?\u003c\/h4\u003e\n\u003cp\u003eThe mask measures approximately 21.9cm high, 14.95cm wide and 20.3cm deep.\u003c\/p\u003e\n\u003ch4\u003eWhat voltage does it use?\u003c\/h4\u003e\n\u003cp\u003eThe supplied specification lists an operating voltage of 7.2V.\u003c\/p\u003e\n\u003ch4\u003eWhat is the peak power?\u003c\/h4\u003e\n\u003cp\u003eThe supplied information lists a peak wattage of 35W.\u003c\/p\u003e\n\u003ch4\u003eHow often should I use the Shark CryoGlow?\u003c\/h4\u003e\n\u003cp\u003eFollow the treatment schedule provided by Shark for each individual mode. Avoid exceeding the recommended frequency or session duration.\u003c\/p\u003e\n\u003ch4\u003eCan I use all four modes during the same day?\u003c\/h4\u003e\n\u003cp\u003eUse each programme only according to Shark's instructions. Avoid combining sessions beyond the manufacturer's recommended routine.\u003c\/p\u003e\n\u003ch4\u003eCan I wear skincare products under the mask?\u003c\/h4\u003e\n\u003cp\u003eOnly use skincare products that Shark confirms are suitable with the device. Certain active or photosensitising ingredients may not be appropriate before LED treatment.\u003c\/p\u003e\n\u003ch4\u003eShould the mask be cleaned after use?\u003c\/h4\u003e\n\u003cp\u003eYes. Keep the contact surfaces clean according to Shark's care instructions. Do not immerse electrical components or use unapproved cleaning products.\u003c\/p\u003e\n\u003ch4\u003eCan several people share the same CryoGlow mask?\u003c\/h4\u003e\n\u003cp\u003eIt can be shared if contact areas are cleaned appropriately between users, but every user should separately confirm that the device is suitable for them and review the contraindications.\u003c\/p\u003e\n\u003ch4\u003eWhat comes in the box?\u003c\/h4\u003e\n\u003cp\u003eThe package includes the CryoGlow mask, adjustable straps, integrated silicone eye shields, LCD remote control, optional chill pads, LED protective cover, USB-C cable and plug, User Guide and Quick Start Guide.\u003c\/p\u003e\n\u003ch4\u003eWhat guarantee does the FW312UKPL come with?\u003c\/h4\u003e\n\u003cp\u003eThe Shark CryoGlow comes with a 1-year guarantee plus an additional 1-year warranty following registration, providing up to 2 years of cover subject to Shark's terms.\u003c\/p\u003e\n\u003ch4\u003eDo I need to register the product for the second year?\u003c\/h4\u003e\n\u003cp\u003eYes. The additional year requires registration. Keep your proof of purchase and register within 28 days of purchase in line with Shark's warranty requirements.\u003c\/p\u003e\n\u003ch4\u003eIs the Lilac Chill model different from the Pink and Blue versions?\u003c\/h4\u003e\n\u003cp\u003eThe main difference is the colour and model reference. The FW312UKPL Lilac Chill version uses the same core CryoGlow cooling and LED skincare concept as the other colour variants.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eThe Shark CryoGlow FW312UKPL combines targeted under-eye cooling and four LED skincare modes in a stylish Lilac Chill design. With adjustable straps, integrated silicone eye shields, an LCD remote and up to 138 minutes of rechargeable battery life, it offers a convenient way to add cooling and light-based care to your at-home skincare routine.\u003c\/strong\u003e\u003c\/p\u003e","brand":"Shark","offers":[{"title":"Default Title","offer_id":54702823276885,"sku":"FW312UKPL","price":399.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0971\/0177\/5189\/files\/FW312UKPL-1.jpg?v=1787565321","url":"https:\/\/stuartwestmoreland.co.uk\/products\/shark-cryoglow-under-eye-cooling-led-repair-mask-lilac-chill-fw312ukpl","provider":"Stuart Westmoreland (Holdings) Ltd","version":"1.0","type":"link"}